Call Center Customer Service

Brothers Plumbing And Heating Inc

Full-time other-general
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Location
Denver, CO, United States
Posted
July 25, 2026

Job Description

GENERAL DESCRIPTION OF THE JOB:

Work involves answering the telephone, taking customer orders and scheduling work to be performed by the service department. Performance of simple clerical work will also be required.



JOB ACTIVITIES:


+ Ambassador and spokesperson for the company

+ Acts as the spokesman for the customer, communicating to the company: what the


customer wants, when they would like it, and how they would like it done


+ Communicate with the customer and answer their questions and concerns

+ Assist callers in understanding their problem and communicate fee’s, method of


service, and payment options


+ Utilizes scheduling priorities to schedule an appointment time

+ Answers phones correctly and in a professional manner.

+ Takes calls correctly using scripts and professional practice steps

+ Enters all cus...