Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.

Full-time Management & Operations
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Location
, ilocos norte, philippines, ilocos norte, Philippines
Posted
June 24, 2026

Job Description

Responsibilities

  • Handle incoming calls.
  • Provide accurate information about services, or account details.
  • Resolve customer concerns, complaints, or service-related issues.
  • Process account updates, requests, and transactions as needed.
  • Document all customer interactions in the system.
  • Escalate complex cases to supervisors or specialized departments.
  • Follow company policies and maintain customer confidentiality.

Qualifications

  • HS Graduate or College Graduate
  • strong communication skills

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