Job Description
About the RolePro-actively manage traffic situations of interstate/intrastate bus service, timely inform passengers about issues such as delays and malfunctions and quickly implement alternative solutionsRespond to inquiries and assist with investigating and resolving bus driver, bus partner and customer concerns - Respond-to and coordinate emergency responsesContinuously strive to optimize operational processes to guarantee the quality of our servicesCoordinate personnel responsibilities and vehicle deployment in case of any changesInteract with all parties of the FlixBus fleet, especially with our partners' drivers and bus partners (owners, operations managers and dispatchers.)Maintain compliance with administrative policies and procedures, safety rules, environmental policies and government regulations at all timesProvide ongoing support to the Team Lead, Traffic Control, Compliance and Emergency Management and take on additional tasks to maintain excellence in these areasAbout Y...