Call Center Advisor-Luo Full Time

Exquisite Solution

Full Time Information and Record Clerks
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Location
Kampala, Central Region, Uganda
Posted
June 01, 2026

Job Description

Exquisite Solution Limited is seeking a motivated and customer-focused Call Center Advisor to support our client in the telecommunications sector. This role is ideal for candidates who are fluent in all the three languages Luo, Kiswahili, and Luganda, as you will be the first point of contact for customers, providing professional and timely assistance across telecom products and services

Key Responsibilities

  • Handle incoming customer calls professionally, efficiently, and courteously in Luo, Kiswahili, and Luganda.

  • Provide clear and accurate information regarding company products, services, promotions, and basic technical support.

  • Resolve customer inquiries and complaints effectively, escalating complex issues to relevant departments when necessary.

  • Accurately record all customer interactions and feedback in the CRM system.

  • Deliver excellent customer service to ensure high customer satisfaction.

    • Job Details

    • Job Type
      Full Time
    • Category
      Information and Record Clerks
    • Date Posted
      June 01, 2026
    • Application Deadline
      July 11, 2026