Main purpose of the role:
Ensure the caf operates efficiently and effectively and provide our customers with the very best customer service at all times.
The ideal candidate will have/be:
Previous experience in the hospitality sector (caf, restaurant, hotel) an advantage;
Barista experience is desirable but not essential;
Excellent communication skills;
Previous customer service experience is an advantage;
Passion for food, coffee and ability to inspire customers; Main duties:
Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based;
Always ensure that customer satisfaction is the number one priority by greeting each customer as if it€,,s their first visit to the caf and consistently deliver an exceptional service;
Adhere to all standards required including the policies,...