CAA Membership Service Consultant

CAA North & East Ontario

Full-time Other-General
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Location
ottawa, on, Canada
Posted
July 13, 2026

Job Description

Become a Membership Service Consultant with CAA, providing exceptional service to our valued members. Promote CAA benefits, resolve issues, and ensure member satisfaction with every contact.
This full-time, permanent position emphasizes your ability to engage members, sell memberships, and manage account updates. You will actively participate in selling travel insurance and assist with merchandise, playing a vital role in member services.
Key Responsibilities:
• Greet and assist members with inquiries efficiently
• Promote and manage CAA membership sales
• Provide expert guidance on travel insurance policies
• Process payments timely and accurately
• Execute routine administrative tasks and manage stock
Requirements:
• High School Diploma or equivalent qualification
• One year of relevant retail or sales experience
• Proficiency in Microsoft Office Suite tools
• Experience with CRM systems and POS technology
• Exceptional communication and organiz...