Location
thornhill, bc, Canada
Posted
July 09, 2026
Job Description
Become an Application Support Analyst at CAA Club Group in Markham, focusing on digital application stability and performance. Your role will ensure effective support for our member services.
As part of the IT team, you will deliver Level 2 and Level 3 support for various digital solutions, including the installation and configuration of web applications. You'll play a critical role in troubleshooting issues, collaborating with teams and vendors, and providing documentation for existing processes. Continuous professional growth in emerging technologies is encouraged.
Key Responsibilities:
• Deliver application support for Club Digital initiatives
• Troubleshoot and resolve incidents through ticketing
• Manage the installation of digital web applications
• Update documentation for new and existing solutions
• Engage in on-call support during off hours
Requirements:
• 2-3 years in application or systems support
As part of the IT team, you will deliver Level 2 and Level 3 support for various digital solutions, including the installation and configuration of web applications. You'll play a critical role in troubleshooting issues, collaborating with teams and vendors, and providing documentation for existing processes. Continuous professional growth in emerging technologies is encouraged.
Key Responsibilities:
• Deliver application support for Club Digital initiatives
• Troubleshoot and resolve incidents through ticketing
• Manage the installation of digital web applications
• Update documentation for new and existing solutions
• Engage in on-call support during off hours
Requirements:
• 2-3 years in application or systems support