Business Systems Analyst

JoyRide Superapp

Full-time IT & Technology
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Location
rizal, laguna, Philippines
Posted
July 16, 2026

Job Description

We are seeking a Business Systems Analyst to help assess, design, and improve processes across our internal operations and customer-facing applications. This role will bridge business, operations, and technology teams to ensure efficiency, scalability, and seamless app experiences for customers.

Key Responsibilities

  • Immerse in operations to gain a deep understanding of workflows, pain points, and opportunities for improvement.
  • Assess and optimize internal business operations, identifying inefficiencies and recommending enhancements.
  • Review and analyze customer-facing app processes to support a better user experience.
  • Gather, document, and translate business requirements from multiple teams into clear functional specifications.
  • Create solutions when needed to address operational or process challenges.
  • Collaborate with Product and Technology teams to design tools, features, and process improvements.