BUSINESS SUPPORT SUPERVISOR RBS

SGS

Full-time Supervisors of Office and Administrative Support Workers
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Location
Bogotá, Bogota, Colombia
Posted
July 02, 2026

Job Description

Job Description

Primary Responsibilities:

  • Troubleshoots and corrects daily disruptions to productivity.
  • Ensures that GBS provides a high level of service to the Affiliate operations based on the Statement of Work.
  • Manages the staff operations and administration for the GBS program, including optimizing shift schedules, according to GBS requirements and Affiliate needs.
  • Proactively manages performance, throughput, utilization, and quality via established KPIs, alerting program leaders of deficiencies in a timely manner.
  • Main GBS point of contact for Affiliates regarding all operational issues.

    • Specific Responsibilities:

  • At all times, complies with SGS Code of Integrity and Professional Conduct, HR policies, Health & Safety, and Quality Assurance policies and procedures.
  • Maintains a working knowledge of all processes and procedures being supported by assigned GBS teams.
  • Participates ...

    • Job Details

    • Job Type
      Full-time
    • Category
      Supervisors of Office and Administrative Support Workers
    • Date Posted
      July 02, 2026
    • Application Deadline
      August 11, 2026