Job Description
Title: Business Support Specialist (6 Month Contract)
Department: Customer Operations
Location: 6300 Steeles Ave West, Woodbridge
Total Potential Compensation: $52,000 - $69,000
Position Summary:
The Business Support Specialist will serve as a resource and point of contact for all small and medium business customers’ inquiries. Business Supports Specialists provide guidance and solutions for frequently asked questions via phone, e-mail and live-chat channels. The primary goal is to support our customers with information, services and solutions while providing a World Class Customer Experience.
Position Responsibilities:
• Deliver ongoing World-Class customer service to our valued customers by providing support via phone, email and live-chat channels in a prompt and friendly manner.
• Manage and improve 407 ETR’s relationship with small and medium business customers through developing a good und...