Business Program Manager - Customer Experience & AI Transformation
Microsoft Corporation
Full-time
other-general
Location
New York, NY, United States
Posted
July 15, 2026
Job Description
**Overview**
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
We’re looking for a **Business Program Manager - Customer Experience & AI Transformation** to join the Customer Advocacy team. This is an ideal opportunity for a candidate who is eager to support a portfolio of programs that span ...
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
We’re looking for a **Business Program Manager - Customer Experience & AI Transformation** to join the Customer Advocacy team. This is an ideal opportunity for a candidate who is eager to support a portfolio of programs that span ...