Business Product & Transformation Program Manager II

Full time Operations Specialties Managers

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? 

As a Business Product & Transformation Senior Associate in Client Service and Onboarding (COS), you will help drive visibility, alignment, and execution across our portfolio of initiatives. You will work with partners to maintain a clear, accurate view of ongoing work and ensure initiatives remain aligned to business priorities. We rely on you to strengthen reporting, improve data quality, and support informed decision-making. This role gives you the opportunity to influence how we plan, track, and deliver change across the organization.

Job Responsibilities

Collaborate with stakeholders to oversee and maintain portfolio alignment with business priorities

Manage portfolio data to ensure accuracy, consistency, and quality across reporting

Lead capacity planning activities to balance demand, workload, and available resources

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