Business Process Analyst

WNS

Full-time Risk Management & Quantitative Analysis
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Location
centurion, gauteng, South-Africa
Posted
July 13, 2026

Job Description

Why join us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process owners and business units.

Key Responsibility Areas

  • Process and data modelling
  • Gathers and analyses information from a variety of sources to inform the business process mapping and documentation within the institution
  • Translate subject matter expert and stakeholder discussion into process maps and procedu...