Business Process Analyst (Burnaby)

Full-time Other-General

Overview

Business Process Analyst – Business Transformation Team (Burnaby).

Responsibilities

• Analyze and design business processes by assessing current state workflows and creating scalable, efficient future state processes.
• Drive process standardization and governance across business lines, ensuring alignment between process design, policies, and execution.
• Develop clear process documentation including process maps, workflows, SOPs, and supporting materials.
• Align processes with systems and data needs by translating business requirements into system and process improvements in partnership with Data, AI, and technical teams.
• Enable change and continuous improvement through stakeholder engagement, training, adoption support, performance measurement, and ongoing optimization.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of experi...