Business Manager

Crescendo Global

Full-time Other-General
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Location
ludhiana, punjab, India
Posted
June 29, 2026

Job Description

Key Responsibilities:

Leadership:

  • Lead and manage a team of 25 to 40 (Team Leads, Sr. Consultants, Consultants and Jr. candidates), ensuring high performance and exceptional client satisfaction.
  • Provide strategic guidance and uphold professionalism by adhering to SOPs, KRAs, and KPIs.
  • Foster the growth and development of team members through mentorship and training.
  • Conduct weekly, monthly, quarterly, half-yearly, and annual reviews.

P&L Management:

  • Drive revenue generation for the team and take accountability for achieving monthly and quarterly revenue targets.
  • Monitor financial performance and identify opportunities for improvement.

Client Engagement:

  • Acquire, cultivate, and maintain robust relationships with clients, understanding their unique needs and challenges.
  • Collaborate with clients to develop tailored solutions that ...