BUSINESS INTELLIGENCE UNIT (BIU) – CALL CENTRE ANALYTICS
STAFFIAA
Full-time
Information and Record Clerks
Location
Mumbai, Maharashtra, India
Posted
June 18, 2026
Job Description
JOB DESCRIPTION – BUSINESS INTELLIGENCE UNIT (BIU) – CALL CENTRE ANALYTICS
Location: Mumbai
CTC: Up to 10 LPA
Positions Open: 1
Preferred Qualifications
- Bachelor’s degree in Engineering, Computer Science, Statistics, or a related field.
- 2–5 years of experience in BI, MIS, or reporting domains.
Experience in BFSI / Banking / Call Centre analytics preferred.
Department: Business Intelligence Unit (BIU)
Function: Call Centre Analytics
Employment Type: Full-Time
Key Responsibilities
- Develop and automate daily, weekly, and monthly MIS reports for Call Centre operations.
- Create interactive dashboards and performa...