Business Data Analyst - ENT

LanceSoft Inc

Full-time other-general
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Location
East Syracuse, New York, United States
Posted
May 14, 2026

Job Description

Job Title: Warranty Administrator

Job Duration: 12+ months contractΒ 

Est. Pay Range: $21.50/hr on w2Β 

Work Type: Onsite

Shift: Monday - Friday, 8am-5pm



Position Summary:Β 


  • The Warranty Administrator is a Customer Service technician working under general supervision.Β 

  • In this role, the Administrator responds to customer inquiries related to product registration, warranty claim status, and warranty coverage details.Β 

  • The position is also responsible for maintaining accurate records of customer interactions, including inquiries, complaints, comments, and resolutions.Β 

  • Additionally, the Administrator supports onboarding and training activities and assists in triaging workflow for technical and business support team members.




Key Responsibilities:


  • Resolve inbound calls and cases addressing customer inquiries eff...