Job Description
Location: Rotate, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Our vision
At Rotate, we’re building the go-to team for commercial decision‑making tools in the air cargo industry. By combining cutting‑edge software with deep industry and strategy consulting expertise, we help global organizations transform data into actionable insights for smarter, faster decisions. As we grow, we’re looking for curious, analytical, and customer‑obsessed individuals to help us scale our impact.
What You’ll Be Doing
As a Customer Success Analyst, you’ll play a key role in helping our customers succeed by translating data into insight and insight into action. You’ll work closely with Customer Success Managers, Product, and Data teams to ensure our clients are engaged, supported, and equipped with the information they need to get maximum value from our products.
- Analytics & Insights: Analyze customer usage data to track adoption, ...