Location
toronto, on, Canada
Posted
July 20, 2026
Job Description
- Experience gathering and documenting business requirements, creating user stories for process maps, ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules.
- Strong understanding of attestation, certification, scorecards, compliance, audit, risk management, and governance processes.
- Experience supporting UAT, data validation, and requirements traceability.
- Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities.
- Strong stakeholder management, facilitation, analytical, and communication skills.