Business Analyst - Enterprise Application Support and Project Management

Full-time Other-General

Business Analyst A. Enterprise Application Support (Infor ERP Ln) B. Co-ordination with internal teams and user call handling C. Analysis and resolution of recurring issues D. System Improvements: Automation / program changes E. Managing training needs of end users F. Providing reports: SSRS , Power Bi Dashboards G. Project Management H. End User Interactions and hand holding I. Incident Handling and resolution J. Implementation of IT projects / Roll out to Business Required Skillset: 1. Knowledge of ERP LN 2.Understanding of overall business cycle 3. Project Management 4. Integration between ERP LN, PLM and other ECOM applications DEPARTMENT ACTIVITIES: (Brief description of the department) – Gather Business requirements and provide solution Identify Business Partners and grow internal and External Network Support & customization for Enterprise Applications