Location
Brussels, Brussels, Belgium
Posted
June 25, 2026
Job Description
Mission Overview:
This is a consultancy mission at a client site, where you will represent Keystone Solutions as a Business Analyst within the Transformation Office. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise to dynamic environments and contributing to impactful digital transformation initiatives.
Responsibilities:
- Guide the change on the chatbot roadmap within the digital channels environment, managing projects from initiation to delivery and ensuring seamless integration into existing digital channels for a world-class customer experience.
- Gather, challenge, and consolidate the pain points and needs of a diverse set of internal and external stakeholders, gaining extensive expertise on the subject at hand.
- Collaborate closely with relevant experts to support and challenge them in defining the product concept, detailed processes, and/or conceptu...