Location
Houston, TX, United States
Posted
June 15, 2026
Job Description
Our associates celebrate lives. We celebrate our associates.
The Customer Order Specialist plays an integral role in working with our pre-need client families, via phone and email, who have purchased a bronze marker at one of our cemeteries. The Specialist is responsible for concept design/layout of memorials to support the Company’s marker storage initiative. This role works to consistently uphold established standards, maintain accuracy/integrity and ensure that all artwork and image files are properly maintained.
**JOB RESPONSIBILITIES**
+ Conduct phone calls to existing client families to review their memorial selection and gather the details needed for the memorial / marker design to be manufactured and stored with our supplier
+ Provide the highest level of customer service to both internal and external customers
+ Using the company’s internal point-of-sale system and our supplier’s system research, design and submit bronze memorial / marker desi...
The Customer Order Specialist plays an integral role in working with our pre-need client families, via phone and email, who have purchased a bronze marker at one of our cemeteries. The Specialist is responsible for concept design/layout of memorials to support the Company’s marker storage initiative. This role works to consistently uphold established standards, maintain accuracy/integrity and ensure that all artwork and image files are properly maintained.
**JOB RESPONSIBILITIES**
+ Conduct phone calls to existing client families to review their memorial selection and gather the details needed for the memorial / marker design to be manufactured and stored with our supplier
+ Provide the highest level of customer service to both internal and external customers
+ Using the company’s internal point-of-sale system and our supplier’s system research, design and submit bronze memorial / marker desi...