Location
madrid, kingdom of spain, Spain
Posted
July 18, 2026
Job Description
OverviewAt ING we are looking for Broker Process SpecialistYour role and work environment:We are looking for a talented and enthusiastic Broker Process Specialist to join ourInvestment teamofProducts Tribe (COO Domain)Your key responsibilities:You will be part of theCOO Investment Products Unit Expert, where we aimto develop and control processes of investment products in a simple and efficient manner, while we have a lot of fun!Within this expert team you will be a Broker Process Specialist, so you develop and control processes of brokerage;
focused to the E2 E Customer Journey, from the acquisition - onboarding phase of a brokerage client and continue in the customer experience with the purpose to handle day to day operations, process, and delivery for our retail customers. You aim at improving the efficiency process performance and identify opportunities to better serve and delight customers in the brokerage end to end processes.You will lead the path to manage our brokerage ...
focused to the E2 E Customer Journey, from the acquisition - onboarding phase of a brokerage client and continue in the customer experience with the purpose to handle day to day operations, process, and delivery for our retail customers. You aim at improving the efficiency process performance and identify opportunities to better serve and delight customers in the brokerage end to end processes.You will lead the path to manage our brokerage ...