Job Description
Overview
Job Description: Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations, and educate customers to the correct channel (eChannels and Self Service) while adhering to policy and process. Welcome to FNB, the home of the #changeables. As part of our team in FNB Points of Presence (POP), you will be part of an inclusive environment that values differences and supports personal and professional growth. As a Branch Advisor, you will provide compliant, professional financial advice and engage with new and existing clients within a high-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance.
Responsibilities
- Build and manage long-term client relationships to s...