BPO Trainer

Bravissimo Resourcing Inc.

Full-time Other
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Location
pasig, metro manila, Philippines
Posted
June 15, 2026

Job Description

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

  • Responsible for conducting product, upskills and language training to new hires and evaluate their performance based on their competencies.
  • Assess training needs, determine learning gaps (Training Needs Analysis), recognize learning opportunities, develop and deliver training/coaching to affect performance.
  • Effectively facilitate learning using wide variety of delivery methods appropriate to the audience/situation, including: instructor‑led training, workshops, job aids, net meetings and e‑learning.
  • Provide post‑training support, follow up and coaching to frontline employees and team members.
  • Perform other tasks that may be required by operations and clients.
  • Creation and/or revision or enhancement of training modules specific to the account.

Qualifications

  • Bachelor's Degree in Computer Engineering, Sciences, Computer Scie...