BPO Supervisor

Full-time Management & Operations

Req ID:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO Supervisor to join our team in Metro Manila, Quezon (PH-QUE), Philippines (PH).

Position

Supervisor – BPO Financial Account Supervisor

Basic Qualifications

• 2 Year experience in Supervisor Role
• 2 Year experience using a computer with Microsoft Windows PC applications.
• 2 Year experaince in Analytical mindset with proficiency in MS Excel and reporting tools
• High school diploma or GED Preferences.

Responsibilities

• Supervises team ensuring highest quality of service is provided to clients.
• Monitors performance of team and reports results and issues to higher-level leadership.
• Assists team with escalated client or account issues...