Location
Bien Hoa, Dong Nai, Vietnam
Posted
July 13, 2026
Job Description
Job Description
Quali...
1. Support Service Desk for IT Infra Front-End (IT accessories & small equipment, printing service, barcode scanners, communication TV, etc.): act as 1st layer of contact for Service Request Fulfillment, Incident Management.
2. Support IT Inventory Management. Including 5S/ Safety tracking, ensure inventory data quality, stock management.
3. Support IT Procurement & Cost Monitoring:
- Following PR/PO from end to end (customer request consolidation, quotation collection, PR/PO follow up, MIGO)
- IT cost monitoring: cost tracking with meaningful reports that facilitate management decision making.
4. Support Documentation
- Support on IT user guide, work instructions, manuals, knowledge articles
- Support on raw data preparation & data presentation for ICO operational reports
5. Support ICO events: birthdays, ICO team-build activities, IT roadshows/ exhibitions/ training.
Quali...