Boat Service Manager

Full-time Management & Operations

Overview

We are looking for a knowledgeable and highly organized Boat Service Manager to lead and oversee our service department. The ideal candidate will have a strong background in marine maintenance and repair, excellent leadership abilities, and a commitment to delivering exceptional customer service. This role is responsible for managing the service team, scheduling and coordinating repairs, maintaining quality control and ensuring timely service delivery.

Responsibilities

• Oversee all operations within the boat service department including maintenance, diagnostics, repairs and inspections.
• Lead, train and motivate a team of marine technicians, mechanics and support staff.
• Schedule and prioritize service work based on urgency, availability and customer commitments.
• Ensure all work is completed to manufacturer standards, safety regulations and company policies.
• Communicate with customers regarding servic...