Biotech Customer Success Lead – Platform Growth

Rivia SA

Full-time Other-General
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Location
zürich, zürich, Switzerland
Posted
July 06, 2026

Job Description

Rivia is seeking a Customer Engagement Manager in Zurich to lead client success in a fast paced biotech data environment. You will partner with pharma and biotech clients to maximize platform value and ROI, building trusted relationships at all levels.

The ideal candidate has 5+ years in customer success or account management, a scientific or engineering background, and proven ability to drive retention and growth through proactive guidance and cross-functional collaboration.

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