Billing Process lead

Full-time Other-General

Job Description

This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region.

Responsibilities & Duties

-       Role includes assisting Team Lead and supervising a team, resolving complex issues, and driving process improvements to enhance efficiency and accuracy

-       The position acts as a critical support role to the Team Lead, ensuring adherence to internal controls and compliance with organizational policies.

-       Performing end-to-end Billing activities and follow established policies, procedures, and management guidance.

-       Manage the daily activities by ensuring timeliness and meeting all required SLA.

• Work closely with the team, team lead/manager and relevant offshore and onshore teams within O2C Tower in reaching goals and accomplishing the team vision.
• Collaborate w...