Bilingual Technical Support Lead – Mentorship & Escalations
Tipalti
Full-time
Instalación - Mantenimiento - Reparación
Location
medellín, antioquia, Colombia
Posted
July 03, 2026
Job Description
Tipalti is looking for a leader in Medellín, Colombia, to oversee the Technical Support team. This role will involve mentoring team members, managing their schedules, and ensuring prompt resolution of customer issues.
The ideal candidate must have a strong technical background and be bilingual in English and Spanish. They will drive customer-specific projects, improve processes, and interact with customers on high-priority issues. The company values inclusive teams and encourages diverse applicants.
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