Bilingual Technical Customer Support Agent

L'EVATE Inc.

Full-time computer-and-mathematical
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Location
Cebu City, Cebu, Philippines
Posted
June 14, 2026

Job Description

Are you fluent in both English and French?

Do you enjoy solving technical problems while delivering world-class customer service?

We are hiring a Bilingual Technical Customer Support Agent to support Canadian customers across technical platforms, email services, and marketing campaigns.

This is not a basic call center role.

This is an opportunity to become a trusted technical advisor to clients while working in a structured, measurable, and growth-focused environment.

If you are organized, tech-savvy, customer-focused, and confident speaking both English and French β€” we want to meet you.

What You'll Be Doing

Technical & Customer Support

  • Handle inbound calls and emails in both English and French
  • Troubleshoot technical issues and guide customers to resolution
  • Take full ownership of customer cases from s...