Bilingual IT Service Desk Analyst - English/Spanish Support
OpenService S.A. de C.V.
Full-time
Bases de datos, analítica y BI, Soporte técnico y administración
Location
apodaca, nuevo león, Mexico
Posted
July 15, 2026
Job Description
OpenService is seeking a bilingual Service Desk Analyst to provide first-level IT support for multiple accounts in a fast-paced environment.
Responsibilities include troubleshooting, incident management via ServiceNow/InvGate, AD basics, and ensuring SLA-aligned resolutions, in English and Spanish. A 1–3 year background in service desk and strong communication are valued, with flexible scheduling when required.
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