Bilingual IT Help Desk Specialist (On-site, Guadalajara)

NTT DATA, Inc.

Full-time Soporte técnico y administración
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Location
región centro, jalisco, Mexico
Posted
July 13, 2026

Job Description

NTT DATA seeks a bilingual IT Service Desk professional to join our Guadalajara, Jalisco team in Mexico. The role provides support for end-users across devices, apps, and processes, with on-site work and 24/7 rotation.

You will record, escalate, and assist with onboarding while collaborating with global IT teams on testing and maintenance. Demonstrated excellence in English communication and customer service are essential, along with a proactive attitude to learning and improving IT tools and

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