Bilingual Helpdesk & Tech Support Analyst L1/L2
MissionHires
Full-time
Soporte técnico y administración
Location
región centro, jalisco, Mexico
Posted
July 06, 2026
Job Description
MissionHires is seeking a Helpdesk - Technical Support Analyst L1/L2 to provide comprehensive support for customers and internal users. The ideal candidate will have strong troubleshooting skills with PCs (HP hardware), knowledge of operating systems, and a customer-centric approach.
This role involves configuring and maintaining equipment, managing IT assets, and documenting work in a ticketing system. Bilingual fluency in English and Spanish is required for effective communication in this position.
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