Bilingual Help Desk Technician (English/Spanish)
Link-Worldwide
Full-time
Soporte técnico y administración
Location
benito juárez, quintana roo, Mexico
Posted
July 10, 2026
Job Description
Link-Worldwide is looking for 2–3 Help Desk Technicians to join their Mexico City office. This role is vital in providing technical support and serving customers efficiently. Key responsibilities include addressing customer inquiries, maintaining product knowledge, and contributing to process improvement initiatives.
The ideal candidate will have experience in IT support, be fluent in both English and Spanish, and possess strong problem-solving abilities. This full-time role may require up to 30% national travel for customer support.
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