Bilingual Fintech IT Support Analyst (EN/ES)

DiDi Global

Full-time Soporte técnico y administración
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Location
ciudad de méxico, ciudad de méxico, Mexico
Posted
June 07, 2026

Job Description

DiDi Global is seeking an IT Support Analyst in Mexico City to provide technical support and ensure high-quality IT services across Fintech operations. This proactive role requires strong troubleshooting and communication skills, fluency in English and Spanish, and hands-on experience with operating systems, video conferencing tools, and ITSM platforms. Ideal candidates have a customer-first mindset and the ability to work in a fast-paced environment, assisting users with both on-site and remote support.
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