Location
toronto, on, Canada
Posted
July 20, 2026
Job Description
Elevate everyday Canadians' financial well-being as a Bilingual Case Support Coordinator in Toronto. This hybrid role focuses on guiding clients through financial disputes with empathy and expertise.
We are looking for a bilingual (French and English) professional with at least two years of relevant experience in financial services. You will handle a range of disputes, including fraud, scams, and credit card issues, ensuring clients receive fair resolutions while navigating complex cases. Your role is critical to fostering strong relationships between consumers and financial institutions.
Key Responsibilities:
• Manage financial dispute investigations from inception to resolution
• Guide claimants through the claims process effectively
• Gather essential information and collaborate with stakeholders
• Handle multiple cases with accuracy and fairness
• Deliver balanced resolutions based on client needs
Requirements:
• Minimum 2 years' experience in banking or ...
We are looking for a bilingual (French and English) professional with at least two years of relevant experience in financial services. You will handle a range of disputes, including fraud, scams, and credit card issues, ensuring clients receive fair resolutions while navigating complex cases. Your role is critical to fostering strong relationships between consumers and financial institutions.
Key Responsibilities:
• Manage financial dispute investigations from inception to resolution
• Guide claimants through the claims process effectively
• Gather essential information and collaborate with stakeholders
• Handle multiple cases with accuracy and fairness
• Deliver balanced resolutions based on client needs
Requirements:
• Minimum 2 years' experience in banking or ...