Bilingual Field Tech Support Engineer (IoT/Hardware)
Jobtailor
Full-time
Soporte técnico y administración
Location
cancún, quintana roo, Mexico
Posted
July 13, 2026
Job Description
Jobtailor is seeking a proactive IT support contractor to manage client issues end-to-end in live kitchen environments across the Riviera Maya. You will diagnose problems, escalate when needed, and ensure solutions meet SLA while maintaining strong relationships with chefs and F&B teams.
You will install and maintain Winnow Vision hardware, monitor system performance, document knowledge, and contribute to KPIs. Fluency in English and Spanish is required.
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