Bilingual Fairmont Gold Supervisor/ Concierge (Part-Time)
FAIRMONT
part-time
Baggage Porters, Bellhops, and Concierges
Location
Ottawa, Ontario, Canada
Posted
July 16, 2026
Job Description
Job Description
- Consistently offer professional, friendly and engaging service
- Demonstrate Fairmont Corporate standards and Service Promise standards in every interaction with guests and colleagues.
- Make certain that all Fairmont Château Laurier policies, procedures and corporate standards are known, followed and acted upon at all times
- Responsible for all aspects of the Fairmont Gold operations, to ensure a smooth operation and the highest level of guest satisfaction at all times
- Review all Fairmont Gold reservations to ensure all standards are met
- Ensure that the reservations of our ALL Accor Live Limitless Members are in order and that members’ expectations are met
- Direct and execute approved plans and programs for Fairmont Gold in accordance with company and hotel policies
- Track and forecast daily, weekly and monthly Fairmont Gold occupancy
- Control room inventory including out of order rooms, sell outs...