Bilingual Customer Support Specialist — Troubleshooting & CRM
Jobtailor
Full-time
Servicio de atención al cliente
Location
Remote, Remote, Mexico
Posted
July 14, 2026
Job Description
Jobtailor in Mexico is seeking an experienced customer service professional to handle multi-channel inquiries and provide effective resolutions. You will troubleshoot, ask targeted questions, and maintain accurate CRM documentation while supporting account access and remittance features.
Ideal candidates are bilingual in English and Spanish, with 3+ years in customer service, strong communication, empathy, and a proactive approach to problem-solving.
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