Bilingual Customer Support Representative - Portuguese

ICONMA

Full-time Information and Record Clerks
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Location
Johnston, Iowa, United States
Posted
July 21, 2026

Job Description


Our Client, an Agriculture Products company, is looking for multiple Bilingual Customer Support Representatives for their Johnston, IA location.
 

Responsibilities:
  • Portuguese language support team provides front-line technical support/information/solutions to client dealers and customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention.
  • Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system.
  • Technicians also create and maintain support tools/solutions available online.


    • Requirements:
  • Fluent in Portuguese
  • Skills in interpersonal communications, negotiation, and conflict resolution
  • Advanced in verbal and written in Portuguese language abilities
  • Working functional in written and verbal English language abilities
  • Experience with cus...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 21, 2026
    • Application Deadline
      August 30, 2026