Location
calgary, ab, Canada
Posted
June 16, 2026
Job Description
Deliver exceptional customer service as a Bilingual Customer Support Representative at BGIS. Engage with clients in both English and French, handling service requests efficiently and effectively.
As a vital part of the Operations Centre at BGIS, this role requires providing front-line support for building maintenance and operations. You will handle inbound requests, initiate work orders, and ensure timely service resolutions. Strong communication skills and a customer-focused attitude are essential in this high-energy environment.
Key Responsibilities:
• Manage inbound service requests via phone, email, and web
• Create and dispatch work orders for service completion
• Assign priority levels for timely responses
• Communicate with clients, technicians, and service providers
• Maintain confidentiality of client information
Requirements:
• High school diploma plus relevant technical course
• Up to one year of customer service experience
• Bilingual profic...
As a vital part of the Operations Centre at BGIS, this role requires providing front-line support for building maintenance and operations. You will handle inbound requests, initiate work orders, and ensure timely service resolutions. Strong communication skills and a customer-focused attitude are essential in this high-energy environment.
Key Responsibilities:
• Manage inbound service requests via phone, email, and web
• Create and dispatch work orders for service completion
• Assign priority levels for timely responses
• Communicate with clients, technicians, and service providers
• Maintain confidentiality of client information
Requirements:
• High school diploma plus relevant technical course
• Up to one year of customer service experience
• Bilingual profic...