Job Description
Position: Bilingual Exam Coordinator
Client: Financial Education
Contract: 7-months- possibility of extension or going full-time perm
Location: 3 days per week – downtown
Hours: 45 hour weeks
Rate: 19/hr
Musts:
• Customer/client services experience
• Ticket and phone call management and working to SLA’s
• Licensure Exam delivery would be great
• Office Administration abilities
• Data and analytical experience
• Bilingual - French and English speaking and writing (able to also answer e-mails in French)
• Ability to communicate in multi styles (phone, email etc.)
• High degree of professionalism and accountability
Day to Day:
Answering questions around their support site through a third party. Ex. I couldn’t take my exam. I’m not sure I’m qualified…etc.