Location
toronto, on, Canada
Posted
July 13, 2026
Job Description
Position Summary
Permanent Full Time. Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types. In this role you’ll contribute to the effective record-keeping and reporting for GRS customers. You must become proficient with the Group Pension Administration System (GPAS) and GRS processes.
What you will do
- Handling plan and member maintenance on GPAS, including data updates, financial transactions, and reporting
- Handling various inquiries, telephone calls etc. from multiple audiences
- The daily management of a block of business
- Fostering relationships with plan administrators, brokers, advisors and plan members
- Handling sensitive and complex issues in a timely and accurate manner
- End to end daily administration (including contribution processing, investment f...