Bilingual Customer Service Representative

Full Time Information and Record Clerks

The Opportunity

Seize the chance to showcase your BILINGUAL skills and passion for exceptional service in a dynamic role as a BILINGUAL Customer Service Representative within the healthcare sector. Collaborate with patients to provide exceptional patient care through effective communication in both French and English.

This is a HYBRID role where you will be working partially from home (about 60%) and partially from the office (about 40%).

Position Description

As a Bilingual Customer Service Representative, you’ll play a pivotal role connecting the company’s healthcare services with valued customers/patients. Your fluency in both FRENCH and ENGLISH will ensure seamless communication and exceptional service delivery in patient care. Your responsibilities will include but are not limited to:

Collaborating with patients and third-party payers to eliminate obstacles hindering patient access to medicat...