Bilingual Customer Service Representative

Full-time Other-General

**Job Description Summary** The Customer Support Representative (CSR) will act as the primary point of contact for both, internal and external customers and will manage the process of high-volume incoming orders via telephone, fax, email and EDI using JD Edward ERP System. You will routinely respond to inquiries from customers via phone or email regarding product availability, order status, pricing, invoices, credits, returns, literature or sample requests, proof of deliveries and current marketing promotions.

You will be expected to provide efficient and courteous customer service, positively support a team environment and provide backup support and coverage when essential **Job Description** **We are the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat.

It takes the imagination and passion of all of us—from design and engineering to the manufacturin...