Location
Houston, TX, United States
Posted
July 08, 2026
Job Description
Customer Service Agent (Bilingual –Spanish)
Location: SPRING TX
Workplace Type: On-site
Placement Type: Contract-to-Hire (4 months)
About the Role
We are seeking empathetic, bilingual (Spanish-English) Customer Service Agents to join our growing
call center in Northwest Houston. As the first point of contact for our
Medicare Advantage members, you will play a critical role in delivering
exceptional service and building trust. This is a full-time, on-site position
in a collaborative, open-air workspace with natural light and ample parking.
Key Responsibilities
+ Respond to inbound inquiries from Medicare Advantage members with accuracy, empathy, and professionalism.
+ Assist with questions related to benefits, claims, enrollment, and clinical services.
+ Navigate multiple systems and tools to resolve member issues while maintaining a human connection.
+ De-escalate concerns and provide personalized solutions.
<...
Location: SPRING TX
Workplace Type: On-site
Placement Type: Contract-to-Hire (4 months)
About the Role
We are seeking empathetic, bilingual (Spanish-English) Customer Service Agents to join our growing
call center in Northwest Houston. As the first point of contact for our
Medicare Advantage members, you will play a critical role in delivering
exceptional service and building trust. This is a full-time, on-site position
in a collaborative, open-air workspace with natural light and ample parking.
Key Responsibilities
+ Respond to inbound inquiries from Medicare Advantage members with accuracy, empathy, and professionalism.
+ Assist with questions related to benefits, claims, enrollment, and clinical services.
+ Navigate multiple systems and tools to resolve member issues while maintaining a human connection.
+ De-escalate concerns and provide personalized solutions.
<...