Location
Fort Worth, TX, United States
Posted
July 08, 2026
Job Description
Bilingual Collections Representative (English/Spanish)
Location: Onsite
Employment Type: Contract-to-Hire
Schedule: Full-Time
Overview
We are seeking a motivated and customer-focused Bilingual Collections Representative to join a growing team. This role is responsible for managing primarily early-stage delinquent accounts (1–30 days past due), securing payment commitments, and helping customers find payment solutions while delivering an exceptional customer experience.
The ideal candidate will have prior phone-based collections experience, strong communication skills in both English and Spanish, and the ability to balance customer service with collection performance goals.
Key ResponsibilitiesCollections & Customer Service
+ Contact customers by phone and written communication to collect past-due payments.
+ Negotiate payment arrangements and secure payment commitments.
+ Assist customers experiencing financial hardship by providing appro...
Location: Onsite
Employment Type: Contract-to-Hire
Schedule: Full-Time
Overview
We are seeking a motivated and customer-focused Bilingual Collections Representative to join a growing team. This role is responsible for managing primarily early-stage delinquent accounts (1–30 days past due), securing payment commitments, and helping customers find payment solutions while delivering an exceptional customer experience.
The ideal candidate will have prior phone-based collections experience, strong communication skills in both English and Spanish, and the ability to balance customer service with collection performance goals.
Key ResponsibilitiesCollections & Customer Service
+ Contact customers by phone and written communication to collect past-due payments.
+ Negotiate payment arrangements and secure payment commitments.
+ Assist customers experiencing financial hardship by providing appro...