Bilingual Claims Service Ambassador

Wawanesa Insurance

Full-time Business Operations Specialists
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Location
Moncton, New Brunswick, Canada
Posted
March 20, 2026

Job Description

Job Overview

As a Claims Service Ambassador, you would contribute to Wawanesa’s goal of delivering an exceptional and consistent claims experience through responding to inbound and outbound inquiry calls as well as first notice of loss auto and property claims

Job Responsibilities

  • Provide direction and support to our members and stakeholders throughout the claims process, by providing exceptional service delivered with empathy.

  • Ensure timely and proactive communication, through voice to voice, digital and written correspondence, ensuring that all inquiries are effectively dealt with in a timely and professional manner.

  • Within a limited scope, adjust claim in a proactive manner.

  • Within a limited scope, interpret policy wordings, determine policy coverage, and communicate coveragedecisions to members.

  • Evaluate relevant information from sources such as appraisers, third party adjusters, contracto...

    • Job Details

    • Job Type
      Full-time
    • Category
      Business Operations Specialists
    • Date Posted
      March 20, 2026
    • Application Deadline
      April 29, 2026